Carequality directory modification requests are failing

This incident has been resolved.

A fix has been implemented. We have updated our end to meet the updated Carequality standard and messages are going through as expected. We will continue to monitor on our end for any additional unexpected changes.

We understand the impacts of this issue and our teams are continuing to collaborate with Carequality and internal partners. Your understanding and patience is appreciated while we continue to work toward a resolution.

This appears to be a broader Carequality issue at this time and we have reached out to Carequality support to help identify and troubleshoot these request errors.