Outage in Redox Engine
Increased errors on Carequality Location queries
Resolved MinorIncident Report
We are currently experiencing an issue with increased error rates for location queries to Carequality
What this means: If you query Carequality you may see an increased error rate.
What we're doing: We are actively investigating the issue and will report updates as we have them.
If you have questions Please contact us at support@redoxengine.com
Components affected
Redox Engine CarequalityNeed to monitor Redox Engine outages?
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 02/06/2026 07:40PM
The incident has been resolved and the Redox Engine has resumed normal operations. If you have any additional questions please reach out to support@redoxengine.com
INVESTIGATING
9 days ago - at 02/06/2026 07:19PM
We are currently experiencing an issue with increased error rates for location queries to Carequality
What this means: If you query Carequality you may see an increased error rate.
What we're doing: We are actively investigating the issue and will report updates as we have them.
If you have questions Please contact us at support@redoxengine.com
Latest Redox Engine outages
Polling traffic delayed - 5 days ago
Delayed Dashboard message/transmission logs - 14 days ago
Delayed Dashboard message/transmission logs - 25 days ago
Increased message traffic latency - about 1 month ago
Message Visibility and Customer Alerting Issue - 3 months ago
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