Check if RetailOps is down, recent outages, user-reported issues, and outages map.
RetailOps is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more RetailOps status data.
IsDown has tracked 17 incidents since started monitoring RetailOps status in November 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
May 22, 2023
10:39 PM EDT
|
Major | Login, Shipping and Media services offline. | Ongoing |
|
Mar 23, 2022
01:14 PM EDT
|
Major | Search index outage | Ongoing |
|
Jan 11, 2022
06:05 PM EST
|
Minor | Shopify API Outage | Ongoing |
|
Dec 14, 2021
11:15 AM EST
|
Major | Degraded performance in Ship Audit and Order Routing | Ongoing |
|
Jun 23, 2021
02:52 PM EDT
|
Minor | Intermittent search failures | Ongoing |
|
Nov 27, 2019
03:47 PM EST
|
Minor | Slower than usual background queue processing | Ongoing |
|
Oct 30, 2019
06:07 PM EDT
|
Minor | Infrastructure maintenance | Ongoing |
|
Oct 25, 2019
12:45 PM EDT
|
Minor | Reporting system | Ongoing |
|
Sep 19, 2019
02:04 PM EDT
|
Minor | Channel advisor API | Ongoing |
|
Jul 23, 2019
11:42 AM EDT
|
Major | Users unable to log in | Ongoing |
No comments yet
| Component | Status |
|---|---|
| RetailOps Core API | OK |
| Login Services | OK |
| Media Services | OK |
| Google Cloud Platform Google Cloud Networking | OK |
| Google Cloud Platform Google Compute Engine | OK |
| Ship Sessions | OK |
| Label Processors | OK |
| Shopify Admin | OK |
| Shopify API & Mobile | OK |
| Search services | OK |
RetailOps is a comprehensive retail management platform that integrates services like inventory management, order fulfillment, and analytics with extensive API support for customization.
Monitoring RetailOps since November 2023
Tracking 10 RetailOps services and regions
0 incidents in 2025
Number of Incidents
0 issues
Last incident
875 days ago
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RetailOps isn't down. You can check RetailOps status and incident details on the top of the page. IsDown continuously monitors RetailOps official status page every few minutes. In the last 24 hours, there were 0 outages reported.
RetailOps is currently operational. You can check RetailOps status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of RetailOps being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the RetailOps official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
RetailOps last outage was on December 11, 2018 with the title ""Report execution failed" error"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor RetailOps and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if RetailOps is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about RetailOps's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor RetailOps with maximum flexibility
IsDown monitors RetailOps for major outages. A major outage is when RetailOps experiences a critical issue that severely affects one or more services/regions. When RetailOps marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors RetailOps status page for minor outages. A minor outage is when RetailOps experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in RetailOps status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
RetailOps publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors RetailOps and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
RetailOps and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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