Outage in Retool

Investigating reports of performance degradation during peak traffic hours

Resolved Minor
December 03, 2024 - Started 11 months ago - Lasted 2 days
Official incident page

Incident Report

Investigation is under way for increased latencies during 6-9am PST hours for some customers. Further information will be shared once we verify a root cause. Components affected will be updated to reflect any ongoing performance degradations
Components affected
Retool Web Application and APIs
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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/05/2024 05:52PM

This incident has been resolved.

MONITORING 11 months ago - at 12/04/2024 05:24PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 months ago - at 12/03/2024 08:00PM

Investigation is under way for increased latencies during 6-9am PST hours for some customers. Further information will be shared once we verify a root cause. Components affected will be updated to reflect any ongoing performance degradations

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