Outage in Retool
New Retool Organizations cannot provision RetoolDB
Resolved MinorIncident Report
We are aware of an issue where RetoolDB is unavailable for new Retool organizations. We are working with our vendor to get this back online ASAP.
This only affects new cloud organizations; organizations pre-incident are not affected.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/03/2026 11:07PM
This incident has been resolved.
IDENTIFIED
3 months ago - at 02/03/2026 10:04PM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 02/03/2026 10:03PM
We are aware of an issue where RetoolDB is unavailable for new Retool organizations. We are working with our vendor to get this back online ASAP.
This only affects new cloud organizations; organizations pre-incident are not affected.
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