Outage in Retool
New Retool Organizations cannot provision RetoolDB
Resolved MinorIncident Report
We are aware of an issue where RetoolDB is unavailable for new Retool organizations. We are working with our vendor to get this back online ASAP.
This only affects new cloud organizations; organizations pre-incident are not affected.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 02/03/2026 11:07PM
This incident has been resolved.
IDENTIFIED
9 days ago - at 02/03/2026 10:04PM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 days ago - at 02/03/2026 10:03PM
We are aware of an issue where RetoolDB is unavailable for new Retool organizations. We are working with our vendor to get this back online ASAP.
This only affects new cloud organizations; organizations pre-incident are not affected.
Latest Retool outages
Cross-Application Navigation Issue - 30 days ago
Snowflake Rejecting OAuth Requests With prompt Parameter - about 2 months ago
Source Control Temporarily Impacted (GitHub Users) - 3 months ago
Intermittent access issues affecting Retool Cloud - 3 months ago
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