Outage in RingCentral Engage Digital
Whatsapp - some errors for outbound messages
Resolved MinorIncident Report
Some outbound messages are failing because of an error returned by the Whatsapp APIs.
Issue has been identified and our team is currently working on a fix.
Components affected
RingCentral Engage Digital Whatsapp synchronizationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
over 4 years ago - at 05/17/2022 01:36PM
Situation seems to be recovering as error count is decreasing.
We are still monitoring the situation to make sure everything is back to normal.
IDENTIFIED
over 4 years ago - at 05/17/2022 01:02PM
Some outbound messages are failing because of an error returned by the Whatsapp APIs.
Issue has been identified and our team is currently working on a fix.
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