Outage in RingCentral

A portion of RingCentral Customers may be experiencing issues with saving changes in service web, receiving push notifications, message syncing, device purchasing, changing call queue status, and the inability to confirm emergency location in RC App.

Resolved Minor
September 28, 2023 - Started almost 1 year ago - Lasted about 2 hours

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Outage Details

A portion of RingCentral Customers may be experiencing issues with saving changes in service web, receiving push notifications, message syncing, device purchasing, changing call queue status, and the inability to confirm emergency location. RingCentral Operations teams are investigating and will provide updates as they become available. If you are having these issues, please contact customer care.
Components affected
RingCentral Calling - Outbound RingCentral APAC RingCentral Service Portal RingCentral Calling - Outbound RingCentral Service Portal RingCentral Other RingCentral Other RingCentral Americas
Latest Updates ( sorted recent to last )
UPDATE almost 1 year ago - at 09/28/2023 01:11PM

A portion of RingCentral customers may be experiencing issues with saving changes in service web, receiving push notifications, message syncing, device purchasing, changing call queue status, and the inability to confirm emergency location. RingCentral Operations teams have taken actions to mitigate this issue and are monitoring for stability. Updates will be provided as they become available.

UPDATE almost 1 year ago - at 09/28/2023 12:45PM

A portion of RingCentral Customers may be experiencing issues with saving changes in service web, receiving push notifications, message syncing, device purchasing, changing call queue status, and the inability to confirm emergency location. RingCentral Operations teams are investigating and will provide updates as they become available. If you are having these issues, please contact customer care.

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