Outage in RingCentral

RingCentral Operations teams are investigating an issue with some Contact Center calls in North America not being completed.

Resolved Minor

August 24, 2024 - Started over 1 year ago - Lasted 1 day

Incident Report

A portion of North American RingCentral Contact Center customers may experience issues with calls being completed. If you are experiencing issues, please contact RingCentral Customer Care.

Components affected

RingCentral Americas RingCentral Contact Center

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Latest Updates ( sorted recent to last )

UPDATE over 1 year ago - at 08/25/2024 10:30PM

A portion of North American RingCentral Contact Center customers may experience issues with calls being completed. If you are experiencing issues, please contact RingCentral Customer Care.

UPDATE over 1 year ago - at 08/25/2024 11:33AM

A portion of North American RingCentral Contact Center customers may experience issues with calls being completed. If you are experiencing issues, please contact RingCentral Customer Care.

Latest RingCentral outages

A portion of customers in Barrie and Collingwood, Ontario, may be experiencing failing inbound calls and faxes - 1 day ago

A portion of customers may experience delayed SMS messages delivery for toll-free numbers to destinations within the United States and Canada due to an underlying carrier issue. - 1 day ago

A portion of Contact Center customers may be experiencing call refusals - 1 day ago

A portion of customers in Saint-Lambert, QC, may be experiencing incoming call and fax failures due to an underlying carrier issue. - 2 days ago

A portion of RingCentral customers in Barrie, Beeton and Collingwood, Ontario, Canada may experience fast busy on inbound calls due to underlying carrier - 3 days ago

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