A portion of Contact Center customers may be unable to receive inbound calls.

RingCentral Contact Center teams teams have performed corrective actions to restore service. Internal testing and metrics are showing that the issue has cleared. Teams will continue to monitor for stability and the next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.