The underlying carrier's vendor has performed corrective actions to restore service. RingCentral's internal logging and metrics indicate that the issue has been resolved. Teams will continue to monitor for stability and the next update will be provided in 4 hours or when a significant change in status occurs.
RingCentral Operations teams have confirmed that the underlying carrier's vendor is taking action to resolve this issue. The next update will occur in four hours or when more information becomes available.
RingCentral Operations teams are working with the underlying carrier to resolve this issue.
A portion of customers may be unable to receive inbound SMS messages due to an underlying carrier issue. RingCentral Operations teams are working with the underlying carrier to resolve this issue.
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