Outage in RingCentral

A portion of customers may experience difficulties accessing customer and application portals due to a third-party issue

Minor
November 18, 2025 - Started about 3 hours ago

Incident Report

A portion of customers may experience difficulties accessing customer and application portals due to a third-party issue. The third-party provider is continuing to work on restoring services.
Components affected
RingCentral APAC RingCentral EMEA RingCentral Events RingCentral Events RingCentral Events RingCentral Americas RingCentral Service Portal RingCentral Service Portal RingCentral Service Portal

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Latest Updates ( sorted recent to last )
UPDATE about 2 hours ago - at 11/18/2025 02:53PM

The third-party provider has completed corrective actions to restore service, and internal testing indicates the issue has been resolved. Teams will continue monitoring for stability. The next update will be provided in four hours or if a significant change in status occurs.

UPDATE about 3 hours ago - at 11/18/2025 01:43PM

A portion of customers may experience difficulties accessing customer and application portals due to a third-party issue. The third-party provider is continuing to work on restoring services.

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