Outage in RingCentral

A portion of customers with numbers in Sarnia, ON and Clinton, ON in Canada may be experiencing inbound calling and faxing failures due to an underlying carrier issue.

Resolved Minor
November 25, 2025 - Started about 7 hours ago - Lasted about 4 hours

Incident Report

A portion of customers with numbers in Sarnia, ON and Clinton, ON in Canada may be experiencing inbound calling and faxing failures due to an underlying carrier issue. RingCentral Operations teams are working with the underlying carrier to resolve this issue. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Americas RingCentral Fax - Inbound RingCentral Calling - Inbound

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Latest Updates ( sorted recent to last )
UPDATE about 7 hours ago - at 11/25/2025 01:56PM

A portion of customers with numbers in Sarnia, ON and Clinton, ON in Canada may be experiencing inbound calling and faxing failures due to an underlying carrier issue. RingCentral Operations teams are working with the underlying carrier to resolve this issue. If you are experiencing this issue, please reach out to customer care.

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