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Outage in RingCentral

A portion of RingCX customers may be experiencing inbound and outbound call failures.

Resolved Minor
December 01, 2025 - Started 4 months ago - Lasted about 1 hour

Incident Report

RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Americas RingCentral RingCX

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Latest Updates ( sorted recent to last )
UPDATE 4 months ago - at 12/01/2025 05:59PM

RingCentral Operations teams have performed mitigation steps and are seeing improvements. Teams will continue to monitor for stability. The next update will be provided in 4 hours, or when a significant change in status occurs. If you are still experiencing this issue, please contact customer care.

UPDATE 4 months ago - at 12/01/2025 05:44PM

RingCentral Operations teams have identified the cause of the impact and are performing corrective actions for mitigation. If you are experiencing this issue, please contact customer care. The next update will be provided in 4 hours, or when a significant change in status occurs.

UPDATE 4 months ago - at 12/01/2025 05:30PM

RingCentral Operations teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

Latest RingCentral outages

A portion of customers in Barrie and Collingwood, Ontario, may be experiencing failing inbound calls and faxes - 2 days ago
A portion of customers may experience delayed SMS messages delivery for toll-free numbers to destinations within the United States and Canada due to an underlying carrier issue. - 2 days ago
A portion of Contact Center customers may be experiencing call refusals - 2 days ago
A portion of customers in Saint-Lambert, QC, may be experiencing incoming call and fax failures due to an underlying carrier issue. - 3 days ago
A portion of RingCentral customers in Barrie, Beeton and Collingwood, Ontario, Canada may experience fast busy on inbound calls due to underlying carrier - 4 days ago

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