A portion of customers may be experiencing intermittent issues with outbound faxing when using an Analog Telephone Adapter.

RingCentral Operations teams are continuing the deployment of the fix on the affected environments and are still observing positive results. The deployment is now expected to be completed in the morning of December 16th. The next update will be provided at that time unless a significant change in status occurs.

RingCentral Operations teams are continuing the deployment of the fix on the affected environments and are still observing positive results. The deployment is expected to be completed in the afternoon of December 15th. The next update will be provided at that time unless a significant change in status occurs.

RingCentral Operations teams have completed a partial deployment of the fix to mitigate the issue and have observed positive results throughout the day. Teams are actively working to deploy the fix to the remaining affected environment during the next maintenance window. If you are experiencing this issue, please contact customer care. The next update will be provided in the morning of December 12th or when a significant change in status occurs.

RingCentral Operations teams have completed a partial deployment of the fix to mitigate the issue and are observing positive results. Teams are actively working to deploy the remainder of the fix. If you are experiencing this issue, please contact customer care. The next update will be provided in the afternoon of December 11th or when a significant change in status occurs.

RingCentral Operations teams are continuing work to deploy the fix to production for all affected regions to mitigate the issue. If you are experiencing this issue, please contact customer care. The next update will be provided in the morning of December 11th or when a significant change in status occurs.

RingCentral Operations teams have identified the root cause and are finalizing a permanent fix. Teams are testing and verifying the fix in the stage environment before deploying it to production. If you are experiencing this issue, please contact customer care. The next update will be provided in the afternoon of December 10th or when a significant change in status occurs.

RingCentral Operations teams have identified the cause of the issue and have prepared a potential fix. Teams are now performing additional verifications before they release the fix. If you are experiencing this issue, please contact customer care. The next update will be provided in the morning of December 10th or when a significant change in status occurs.

RingCentral Operations teams have identified the cause of the issue and have prepared a potential fix, which is currently being tested to mitigate impact. If you are experiencing this issue, please contact customer care. The next update will be provided in the morning of December 9th or when a significant change in status occurs.

RingCentral Operations teams have identified the cause of the impact and are working to implement a potential fix to mitigate the issue. If you are experiencing this issue, please contact customer care. The next update will be provided in the morning of December 8th or when a significant change in status occurs.

RingCentral Operations teams have identified the cause of the impact and are working to implement a potential fix to mitigate the issue. If you are experiencing this issue, please contact customer care. The next update will be provided in the afternoon of December 5th or when a significant change in status occurs.

RingCentral Operations teams have identified the cause of the impact and are working to implement a potential fix to mitigate the issue. If you are experiencing this issue, please contact customer care. The next update will be provided in the morning of December 5th or when a significant change in status occurs.

RingCentral Operations teams have identified the cause of impact and are testing a potential fix to mitigate the issue. If you are experiencing this issue, please contact customer care. The next update will be provided in the afternoon of December 4th or when a significant change in status occurs.

RingCentral Operations teams are continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of December 4th or when a significant change in status occurs.

RingCentral Operations teams are currently investigating the issue and will provide the next update in 4 hours, or when a significant change in status occurs. If you are experiencing this issue please reach out to customer care.