Outage in RingCentral

A portion of customers may be experiencing various RC services failures due to a 3rd party issue

Resolved Minor
December 05, 2025 - Started 3 days ago - Lasted about 1 hour

Incident Report

A portion of customers may be unable to join Video meetings. Operations teams are investigating the issue and will provide more information as it becomes available. Please contact customer care if you are experiencing this issue.
Components affected
RingCentral Americas RingCentral Meetings - Video RingCentral EMEA RingCentral Meetings - Video RingCentral APAC RingCentral Meetings - Video RingCentral RingCX RingCentral RingCX RingCentral RingCX

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Latest Updates ( sorted recent to last )
UPDATE 3 days ago - at 12/05/2025 09:43AM

Operations teams have confirmed with the third-party provider that the issue causing various services failures is now resolved. All services are functioning normally at this time.

UPDATE 3 days ago - at 12/05/2025 09:13AM

A portion of customers may be unable to join Video meetings. Operations teams are investigating the issue and will provide more information as it becomes available. Please contact customer care if you are experiencing this issue.

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