Outage in RingCentral

A portion of Contact Center customers may be experiencing their applications failing to load after logging in.

Resolved Minor
January 14, 2026 - Started about 21 hours ago - Lasted about 2 hours

Incident Report

A portion of Contact Center customers may be experiencing their applications failing to load after logging in. RingCentral Contact Center teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Americas RingCentral Contact Center

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Latest Updates ( sorted recent to last )
UPDATE about 19 hours ago - at 01/14/2026 03:03PM

RingCentral Contact Center teams have completed the corrective actions to restore service and internal testing suggests the issue has cleared. We are continuing to monitor the issue for stability. Please log out of the application, clear web browser cache and cookies and fully close and re-launch your web browser. If you are still experiencing this issue, please reach out to RingCentral customer care.

UPDATE about 20 hours ago - at 01/14/2026 02:46PM

A portion of Contact Center customers may be experiencing their applications failing to load after logging in. RingCentral Contact Center teams are investigating this issue and will provide an update in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

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