Outage in RingCentral
A portion of customers may be experiencing issues with saving changes in service web, receiving push notifications, message syncing, device purchasing, changing call queue status, and the inability to confirm emergency location in the application.
Resolved Minor
July 28, 2026 - Started 5 days ago
- Lasted 14 minutes
Incident Report
Summary AI Generated
A portion of RingCentral Contact Center customers in the Americas experienced stuck contacts and agent sessions. The incident lasted approximately 14 minutes and affected Contact Center functionality. RingCentral's team investigated the issue and directed affected customers to contact customer care for assistance.
A portion of RingCentral Contact Center customers may be experiencing stuck contacts and agent sessions. RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing the issue.
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UPDATE
5 days ago - at 07/28/2026 08:28AM
A portion of RingCentral Contact Center customers may be experiencing stuck contacts and agent sessions. RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing the issue.
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