Outage in RingCentral
A portion of customers may be experiencing delayed SMS messages due to an underlying carrier.
Resolved Minor
July 30, 2026 - Started 3 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
A portion of RingCentral customers in the Americas experienced delayed inbound and outbound SMS messages due to an underlying carrier issue. The incident lasted approximately 2.2 hours before operations teams confirmed SMS services had returned to normal functioning. Teams continued monitoring for stability following resolution.
RingCentral Operations teams are investigating this issue and will provide an update in four hours. If you are experiencing this issue, please reach out to customer care.
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Latest Updates ( sorted recent to last )
UPDATE
3 days ago - at 07/30/2026 01:33PM
RingCentral Operations teams are observing SMS services to be working properly at this time. Teams will monitor for stability. The next update will be provided in four hours or when there is a significant change in status. If you are experiencing this issue, please reach out to customer care.
UPDATE
3 days ago - at 07/30/2026 01:08PM
RingCentral Operations teams are investigating this issue and will provide an update in four hours. If you are experiencing this issue, please reach out to customer care.
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