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Outage in RingCentral

A Portion of RingCentral Customers in Taiwan may Experience a fast busy signal

Resolved Minor
August 28, 2026 - Started 5 days ago - Lasted about 3 hours

Incident Report

Summary AI Generated

A subset of RingCentral customers in Taiwan experienced fast busy signals when attempting local outbound calls, affecting outbound calling and fax services. The incident lasted approximately 3.5 hours before operations teams confirmed a resolution. Customers still experiencing issues were directed to contact customer care.

RingCentral Operations Teams are investigating reports of a Fast Busy Signal when making local outbound calls to Taiwan. If you are experiencing this issue please reach out to Customer Care. Next expected update in four hours, or when a significant update is available.
Components affected
RingCentral Fax - Outbound RingCentral EMEA RingCentral Calling - Outbound

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Latest Updates ( sorted recent to last )
UPDATE 5 days ago - at 08/28/2026 07:47AM

Operations teams have confirmed that the issue with outbound call failures to numbers in Taiwan has been resolved. If you are still experiencing this issue, please contact customer care.

UPDATE 5 days ago - at 08/28/2026 04:27AM

RingCentral Operations Teams are investigating reports of a Fast Busy Signal when making local outbound calls to Taiwan. If you are experiencing this issue please reach out to Customer Care. Next expected update in four hours, or when a significant update is available.

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