Outage in RingCentral
A portion of customers with numbers in Stoney Point, Windsor, and Wheatley, ON may experience a fast busy tone on inbound calls and faxes.
Resolved Minor
October 11, 2026 - Started 3 days ago
- Lasted about 21 hours
Incident Report
Summary AI Generated
RingCentral customers with phone numbers in Stoney Point, Windsor, and Wheatley, Ontario experienced a fast busy tone on inbound calls and faxes for approximately 20.7 hours. The issue, affecting inbound calling and fax services in the Americas region, was traced to an underlying carrier problem under investigation. No resolution update was provided within the incident's documented timeframe.
A portion of customers with numbers in Stoney Point, Windsor, and Wheatley, ON may experience a fast busy tone on inbound calls and faxes.
The underlying carrier is investigating the issue and will provide updates as they become available. If you're affected, please reach out to customer care. The next update will follow in 4 hours or sooner if there's a significant change in status.
The underlying carrier is investigating the issue and will provide updates as they become available. If you're affected, please reach out to customer care. The next update will follow in 4 hours or sooner if there's a significant change in status.
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Latest Updates ( sorted recent to last )
UPDATE
2 days ago - at 10/12/2026 01:57PM
The underlying carrier is continuing to investigate the issue affecting inbound calling and faxing. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning hours of Tuesday, October 13th, or when a significant change in status occurs.
UPDATE
2 days ago - at 10/12/2026 10:56AM
A portion of customers with numbers in Stoney Point, Windsor, and Wheatley, ON may experience a fast busy tone on inbound calls and faxes.
The underlying carrier is investigating the issue and will provide updates as they become available. If you're affected, please reach out to customer care. The next update will follow in 4 hours or sooner if there's a significant change in status.
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