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RingCentral Outage History

Every past RingCentral outage tracked by IsDown, with detection times, duration, and resolution details.

There were 645 RingCentral outages since June 2023. The 218 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor September 17, 2025

September 2025: A portion of Contact Center customers may be experiencing stuck agents and sessions.

Detected Sep 17, 2025 10:29 AM EDT · Resolved Sep 17, 2025 11:22 AM EDT · Duration about 1 hour

Minor September 17, 2025

September 2025: A portion of Contact Center customers may be experiencing stuck contacts and agent sessions

Detected Sep 17, 2025 5:25 AM EDT · Resolved Sep 17, 2025 7:55 AM EDT · Duration about 3 hours

Minor September 16, 2025

September 2025: A portion of Contact Center customers may be experiencing issues with call routing and the MAX Agent application.

Detected Sep 16, 2025 1:41 PM EDT · Resolved Sep 16, 2025 2:19 PM EDT · Duration 38 minutes

Minor September 16, 2025

September 2025: A portion of customers with numbers in Australia may be experiencing failing inbound and outbound calls

Detected Sep 16, 2025 5:02 AM EDT · Resolved Sep 16, 2025 5:46 AM EDT · Duration 44 minutes

Minor September 12, 2025

September 2025: A portion of Contact Center customers may be experiencing call routing issues or dead air on calls.

Detected Sep 12, 2025 1:46 PM EDT · Resolved Sep 12, 2025 3:45 PM EDT · Duration about 2 hours

Minor September 12, 2025

September 2025: A portion of Contact Center customers may be experiencing call refusals.

Detected Sep 12, 2025 8:29 AM EDT · Resolved Sep 12, 2025 9:40 AM EDT · Duration about 1 hour

Minor September 10, 2025

September 2025: A portion of Contact Center customers may be experiencing refused calls and stuck contacts and agent sessions

Detected Sep 10, 2025 4:42 PM EDT · Resolved Sep 10, 2025 5:17 PM EDT · Duration 35 minutes

Minor September 10, 2025

September 2025: A portion of RingCX customers in Europe may be experiencing inbound call failures or one way audio on calls.

Detected Sep 10, 2025 2:41 PM EDT · Resolved Sep 10, 2025 4:33 PM EDT · Duration about 2 hours

Minor September 10, 2025

September 2025: A portion of Contact Center customers may be experiencing call refusals.

Detected Sep 10, 2025 10:12 AM EDT · Resolved Sep 10, 2025 12:01 PM EDT · Duration about 2 hours

Minor September 9, 2025

September 2025: A portion of Contact Center customers may be experiencing call refusals.

Detected Sep 9, 2025 10:00 AM EDT · Resolved Sep 9, 2025 12:13 PM EDT · Duration about 2 hours