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RingCentral Outage History

Every past RingCentral outage tracked by IsDown, with detection times, duration, and resolution details.

There were 645 RingCentral outages since June 2023. The 218 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor August 4, 2025

August 2025: A portion of Contact Center customers may be experiencing dead air on calls with Automated Speech Recognition.

Detected Aug 4, 2025 8:43 AM EDT · Resolved Aug 4, 2025 11:27 AM EDT · Duration about 3 hours

Minor August 1, 2025

August 2025: A portion of customers may be experiencing call transfer issues.

Detected Aug 1, 2025 3:13 PM EDT · Resolved Aug 1, 2025 4:06 PM EDT · Duration about 1 hour

Minor July 30, 2025

July 2025: A portion of RingCentral customers may experience calls not completing and issues with voice greetings.

Detected Jul 30, 2025 4:33 AM EDT · Resolved Jul 30, 2025 5:11 AM EDT · Duration 39 minutes

Minor July 24, 2025

July 2025: A portion of customers in the United Kingdom may be unable to make or receive calls due to an underlying carrier issue.

Detected Jul 24, 2025 9:29 AM EDT · Resolved Jul 25, 2025 5:19 AM EDT · Duration about 20 hours

Minor July 21, 2025

July 2025: A portion of customers with numbers in the area of Edmundston and Miramichi, NB in Canada may experience fast busy signals or dropped calls due to an underlying carrier issue.

Detected Jul 21, 2025 8:02 AM EDT · Resolved Jul 21, 2025 11:28 AM EDT · Duration about 3 hours

Minor July 18, 2025

July 2025: A portion of customers may be experiencing dropped calls.

Detected Jul 18, 2025 8:53 AM EDT · Resolved Jul 18, 2025 9:24 AM EDT · Duration 31 minutes

Minor July 14, 2025

July 2025: A portion of Contact Center customers may be experiencing calls not routing to available agents.

Detected Jul 14, 2025 11:27 AM EDT · Resolved Jul 14, 2025 2:07 PM EDT · Duration about 3 hours

Minor July 10, 2025

July 2025: A portion of customers may be experiencing inbound calling and faxing issues.

Detected Jul 10, 2025 7:22 AM EDT · Resolved Jul 11, 2025 12:22 PM EDT · Duration 1 day

Minor July 8, 2025

July 2025: A portion of Contact Center customers may be unable to transfer contacts.

Detected Jul 8, 2025 5:39 PM EDT · Resolved Jul 8, 2025 7:48 PM EDT · Duration about 2 hours

Minor July 8, 2025

July 2025: A portion of RingCX customers may be experiencing login issues and slowness in their applications.

Detected Jul 8, 2025 12:02 PM EDT · Resolved Jul 8, 2025 2:58 PM EDT · Duration about 3 hours