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RingCentral Outage History

Every past RingCentral outage tracked by IsDown, with detection times, duration, and resolution details.

There were 645 RingCentral outages since June 2023. The 218 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor October 2, 2025

October 2025: A portion of customers with numbers in the United Kingdom may be experiencing one-way audio on inbound calls.

Detected Oct 2, 2025 1:06 PM EDT · Resolved Oct 3, 2025 9:54 AM EDT · Duration about 21 hours

Minor October 2, 2025

October 2025: A portion of customers in the European region may be experiencing call quality issue and / or dropped calls

Detected Oct 2, 2025 6:33 AM EDT · Resolved Oct 2, 2025 10:01 AM EDT · Duration about 3 hours

Minor October 1, 2025

October 2025: A portion of Contact Center customers may be intermittently experiencing dead air on calls and call refusals.

Detected Oct 1, 2025 5:44 PM EDT · Resolved Oct 3, 2025 2:01 PM EDT · Duration 2 days

Minor September 25, 2025

September 2025: A portion of Contact Center customers may be experiencing dropped calls.

Detected Sep 25, 2025 2:50 PM EDT · Resolved Sep 25, 2025 4:57 PM EDT · Duration about 2 hours

Minor September 25, 2025

September 2025: A portion of customers in Europe may be receiving errors when verifying their emergency address which may lead to the inability to place calls.

Detected Sep 25, 2025 12:55 PM EDT · Resolved Sep 25, 2025 7:11 PM EDT · Duration about 6 hours

Minor September 25, 2025

September 2025: A portion of Contact Center customers in Europe may be intermittently experiencing no audio or one way audio on calls.

Detected Sep 25, 2025 11:53 AM EDT · Resolved Sep 26, 2025 1:28 PM EDT · Duration 1 day

Minor September 25, 2025

September 2025: A portion of customers may be experiencing registration issues.

Detected Sep 25, 2025 9:43 AM EDT · Resolved Sep 25, 2025 10:21 AM EDT · Duration 38 minutes

Minor September 24, 2025

September 2025: A portion of Contact Center customers may be experiencing login issues.

Detected Sep 24, 2025 12:25 PM EDT · Resolved Sep 24, 2025 2:59 PM EDT · Duration about 3 hours

Minor September 23, 2025

September 2025: A portion of Contact Center customers may be experiencing dropped calls and call routing delays that lead to a refused status.

Detected Sep 23, 2025 3:59 PM EDT · Resolved Sep 30, 2025 4:02 PM EDT · Duration 7 days

Minor September 19, 2025

September 2025: A portion of customers in the APAC region may be unable to make or receive calls.

Detected Sep 19, 2025 11:09 AM EDT · Resolved Sep 19, 2025 12:30 PM EDT · Duration about 1 hour