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RingCentral Outage History

Every past RingCentral outage tracked by IsDown, with detection times, duration, and resolution details.

There were 645 RingCentral outages since June 2023. The 218 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor December 1, 2025

December 2025: A portion of customers may experience dropped calls.

Detected Dec 1, 2025 11:19 AM EST · Resolved Dec 1, 2025 1:06 PM EST · Duration about 2 hours

Minor November 25, 2025

November 2025: A portion of customers in Singapore may be experiencing inbound calling and faxing failures due to an underlying carrier issue.

Detected Nov 25, 2025 1:38 PM EST · Resolved Nov 25, 2025 5:04 PM EST · Duration about 3 hours

Minor November 25, 2025

November 2025: A portion of customers with numbers in Sarnia, ON and Clinton, ON in Canada may be experiencing inbound calling and faxing failures due to an underlying carrier issue.

Detected Nov 25, 2025 8:56 AM EST · Resolved Nov 25, 2025 12:35 PM EST · Duration about 4 hours

Minor November 24, 2025

November 2025: A portion of customers in the EU/UK region may experience intermittent failed inbound calls and call queues not routing properly.

Detected Nov 24, 2025 5:02 AM EST · Resolved Nov 24, 2025 12:47 PM EST · Duration about 8 hours

Minor November 20, 2025

November 2025: A portion of customers in New Zealand may be experiencing inbound call failures for toll-free numbers due to an underlying carrier issue.

Detected Nov 20, 2025 7:27 PM EST · Resolved Nov 24, 2025 8:59 AM EST · Duration 4 days

Minor November 18, 2025

November 2025: A portion of RingCentral Contact Center customers may experience issues with stuck contacts and agent sessions due to same day maintenance that is being performed between 10:00 p.m. and 2:00 a.m. PST.

Detected Nov 18, 2025 5:09 PM EST · Resolved Nov 19, 2025 4:22 AM EST · Duration about 11 hours

Minor November 18, 2025

November 2025: A portion of customers in Europe and North America may experience issues seeing the caller name and receive errors when attempting to verify their emergency address.

Detected Nov 18, 2025 9:40 AM EST · Resolved Nov 18, 2025 1:53 PM EST · Duration about 4 hours

Minor November 18, 2025

November 2025: A portion of customers may experience difficulties accessing customer and application portals due to a third-party issue

Detected Nov 18, 2025 8:43 AM EST · Resolved Nov 18, 2025 1:49 PM EST · Duration about 5 hours

Minor November 13, 2025

November 2025: A portion of Contact Center customers may be experiencing presence sync problems affecting call routing, status displays, and agent state updates.

Detected Nov 13, 2025 4:39 PM EST · Resolved Nov 14, 2025 12:09 PM EST · Duration about 20 hours

Major November 11, 2025

November 2025: A portion of customers may be experiencing dropped calls.

Detected Nov 11, 2025 2:59 PM EST · Resolved Nov 11, 2025 3:19 PM EST · Duration 20 minutes