Outage in Sage

Sage HR (Cake HR) - Partial Outage

Resolved Minor
May 31, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/31/2023 03:32PM

The incident is resolved and Sage HR (Cake HR) is available and continues to perform as expected.

MONITORING about 2 years ago - at 05/31/2023 01:57PM

Sage HR (Cake HR) is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

IDENTIFIED about 2 years ago - at 05/31/2023 12:59PM

We have identified the cause of the issue and we are working on a fix. We appreciate your patience as we work to resolve this issue.

IDENTIFIED about 2 years ago - at 05/31/2023 12:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 05/31/2023 12:11PM

We identified an issue affecting customers from UK, Ireland, South Africa and Canada where customers are experiencing intermittent timeout issues when using the services. We are currently investigating.

INVESTIGATING about 2 years ago - at 05/31/2023 11:43AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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