Outage in Sage

Sage Intacct - Degraded Performance

Resolved Minor
August 05, 2024 - Started 5 months ago - Lasted 35 minutes
Official incident page

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Outage Details

The issue preventing a small subset of global customers from creating assets off of AP Bills or Purchasing transactions while using the Google Chrome browser and attempting to select Asset Class has reoccurred. We are currently working on a fix for the issue. Customers can use Microsoft Edge or Firefox as a work around. All other product functionality is working as expected.
Latest Updates ( sorted recent to last )
IDENTIFIED 5 months ago - at 08/05/2024 08:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 months ago - at 08/05/2024 07:58PM

The issue preventing a small subset of global customers from creating assets off of AP Bills or Purchasing transactions while using the Google Chrome browser and attempting to select Asset Class has reoccurred. We are currently working on a fix for the issue. Customers can use Microsoft Edge or Firefox as a work around. All other product functionality is working as expected.

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