Outage in Sage
Sage Intacct - Major Outage
Resolved MinorIncident Report
Summary AI Generated
**Sage Intacct** experienced a major outage lasting approximately **6.9 hours**, during which a subset of customers in the **USA** were unable to access the service. The issue was identified and monitored before being fully resolved, with the service confirmed stable as of **07:39 UTC on August 18, 2026**.
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage IntacctTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/18/2026 07:39AM
The issue is resolved and the service continues to perform as expected.
MONITORING
7 days ago - at 08/18/2026 01:20AM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
IDENTIFIED
7 days ago - at 08/18/2026 01:08AM
We have identified an issue in the USA preventing a subset of customers from accessing the service. The service is available for all other customers.
We are currently investigating.
INVESTIGATING
7 days ago - at 08/18/2026 12:54AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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