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Sage Outage History

Every past Sage outage tracked by IsDown, with detection times, duration, and resolution details.

There were 2018 Sage outages since November 2020. The 483 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor January 6, 2026

January 2026: Sage HR - Partial Outage

Detected Jan 6, 2026 1:40 PM EST · Resolved May 22, 2026 10:28 AM EDT · Duration 5 months

Sage HR experienced issues with incorrect leave balances affecting customers globally, along with timesheet access problems and mobile app clock-in failures. The service deployed a fix in January 2026 to prevent future balance resets from causing errors, then gradually rolled out corrections to existing incorrect leave balances to affected customers in small batches over several months. The fix for leave balance issues was fully applied to all customers who reported the problem by May 2026, with additional support available through customer services for any remaining issues.