Outage in Salesforce
Marketing Cloud Personalization - Personalization Feature Degradation
Resolved Minor
July 02, 2025 - Started 10 months ago
- Lasted about 10 hours
Incident Report
The Salesforce Marketing Cloud Personalization team is investigating a feature degradation for our personalization features. During a feature degradation, end users may see slow or failed Personalization responses. We are investigating the issue, and an update will be provided in 30 minutes or sooner as more information is available.
Components affected
Salesforce PROD1 Salesforce PROD2 Salesforce PROD3 Salesforce PROD4 Salesforce PROD5 Salesforce PROD6 Salesforce PROD7Trusted by 1,000+ teams
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