Outage in Salesforce
MuleSoft feature degradation
Resolved Minor
July 09, 2025 - Started 8 months ago
- Lasted about 10 hours
Incident Report
We are aware of a feature degradation that may impact you and are currently working on a solution to resolve user impact. During a feature degradation, certain features are unavailable or run at less than optimal performance. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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Latest Updates ( sorted recent to last )
MONITORINGFEATUREDEGRADATION
8 months ago - at 07/09/2025 09:03PM
Internal MuleSoft teams have validated the fix and are monitoring to confirm mitigation.
IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED
8 months ago - at 07/09/2025 08:20PM
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.
IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED
8 months ago - at 07/09/2025 07:31PM
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.
IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED
8 months ago - at 07/09/2025 06:31PM
We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.
IMPLEMENTINGSOLUTIONWORKINGONFIX
8 months ago - at 07/09/2025 05:22PM
We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 60 minutes or sooner if we have more information.
UPDATE
8 months ago - at 07/09/2025 04:11PM
We continue having signs of recovery. The team identified the root cause and it's working to fully mitigate the issue.
UPDATE
8 months ago - at 07/09/2025 03:11PM
We continue to work on this incident. Some actions have been taken and we are starting to see signs of recovery.
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