Incident Report
There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
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UPDATE
about 14 hours ago - at 04/15/2026 03:45PM
We have identified the trigger for this incident and are implementing a fix to resolve it, which is expected to take several hours to complete.
We’ll provide another update as additional information becomes available.
UPDATE
about 15 hours ago - at 04/15/2026 02:46PM
A subset of Industry Cloud customers are experiencing significant slowness with the Document Generator and PDF Generator feature. Customers are unable to retrieve document previews. The requests aren't failing, however, requests are delayed. This delay is intermittent and only affects a subset of requests.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
Latest Salesforce outages
Service Disruption - about 1 hour ago
Feature Degradation - about 14 hours ago
Performance Degradation - about 24 hours ago
Tableau Performance Degradation - 2 days ago
Service Disruption Impacting Data 360 - 2 days ago
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