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We have identified the trigger for this incident and are implementing a fix to resolve it, which is expected to take several hours to complete.
We’ll provide another update as additional information becomes available.
A subset of Industry Cloud customers are experiencing significant slowness with the Document Generator and PDF Generator feature. Customers are unable to retrieve document previews. The requests aren't failing, however, requests are delayed. This delay is intermittent and only affects a subset of requests.
We’ll provide an update in 30 minutes or sooner if additional information becomes available.
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