Outage in Salesforce

Performance Degradation

Resolved Minor
January 11, 2026 - Started about 14 hours ago - Lasted about 11 hours

Incident Report

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.

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Latest Updates ( sorted recent to last )
INVESTIGATINGPOTENTIALCAUSENEWENGINEERS about 10 hours ago - at 01/11/2026 09:52PM

We’re investigating the cause of the issue and have engaged more engineers to help isolate the root cause. We will provide an update in 30 minutes or sooner if we have more information.

MONITORINGPERFORMANCEDEGRADATION about 12 hours ago - at 01/11/2026 08:27PM

We’ve implemented a solution to resolve the issue causing the performance degradation. Initial results indicate that the feature is working as expected. Engineers continue to monitor the situation closely. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

INVESTIGATINGPOTENTIALCAUSENEWENGINEERS about 12 hours ago - at 01/11/2026 08:15PM

We’re investigating the cause of the issue and have engaged more engineers to help isolate the root cause. We will provide an update in 30 minutes or sooner if we have more information.

MONITORINGWITHSOLUTION about 13 hours ago - at 01/11/2026 07:28PM

We have implemented a solution and are monitoring the instance performance levels.

INVESTIGATINGPOTENTIALCAUSE about 13 hours ago - at 01/11/2026 06:51PM

We are investigating a potential cause of the issue.

INVESTIGATINGCAUSEOFISSUE about 14 hours ago - at 01/11/2026 06:16PM

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

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