Outage in Salesforce
Marketing Cloud Account Engagement Feature Disruption - Background Processing
Resolved Major
January 13, 2026 - Started 26 days ago
- Lasted about 1 hour
Incident Report
The Salesforce Technology team identified a disruption impacting Background Processing with Account Engagement services and is working to resolve it. During this degradation, end-users may experience significant delays to services such as Email sending, Automations, and Engagement Studio processing. We’re investigating the issue and will provide updates as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
Latest Salesforce outages
Performance Degradation - about 7 hours ago
Service Disruption - 1 day ago
Performance Degradation Page Load Delays - 1 day ago
Marketing Cloud Engagement Disruption - 2 days ago
Data Cloud Feature Degradation - 2 days ago
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