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Outage in Salesforce

Salesforce Spiff Feature Disruption

Resolved Minor
November 12, 2026 - Started about 21 hours ago - Lasted about 1 hour

Incident Report

Summary AI Generated

**Salesforce Spiff Feature Disruption** Salesforce Spiff experienced a 1.4-hour feature disruption that impacted end users' ability to access statement calculations, reporting, designer, connectors, and syncs. The Salesforce Technology team identified a potential trigger and worked on implementing a fix to resolve the issue.

There’s a feature disruption affecting Salesforce Spiff. During a feature disruption, end users sometimes can’t access certain aspects of the service including statement calculations, reporting, designer, connectors, and syncs. We’re investigating the issue, and an update will be provided in 30 minutes or sooner if we have more information.

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Latest Updates ( sorted recent to last )
UPDATE about 20 hours ago - at 11/12/2026 08:21PM

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 1 hour or sooner if we have more information.

UPDATE about 21 hours ago - at 11/12/2026 07:28PM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in one hour or sooner if we have more information.

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