Outage in Salsify

Direct connections failing to publish

Resolved Major
May 14, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing an issue in our system partially impacting publications in our direct connections that is causing publishes to fail. Our engineering team is working to resolve the issue. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions
Components affected
Salsify Syndication Salsify 1WorldSync (GDSN) Salsify Amazon Salsify Walmart
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/14/2024 12:25PM

Our team has resolved the issue and all publications should now complete as expected. In the event of a failed publication over the past 2 hours please attempt to republish.

Reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

IDENTIFIED about 1 year ago - at 05/14/2024 11:59AM

We are currently experiencing an issue in our system partially impacting publications in our direct connections that is causing publishes to fail. Our engineering team is working to resolve the issue.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions

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