Channels/insights/sites publishing time lagging along with download ready and incomplete files not generating

We have implemented a fix allowing publications runs to publish to their intended destinations.
Regular publish operations can resume at this time.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Our engineering team has also identified that this issue is also affecting Sites.The issue is not affecting Legacy Catalogs.

Our engineering team is continuing to review and work to resolve the issue.

It is recommended to pause on publishing at the moment while our engineering team reviews the issue.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Our engineering team has identified an issue with publications made in direct connections, custom readiness reports and insights. The publishing time is taking longer than expected.

With this issue as well, the download ready and incomplete files are not generating with a loading logo running continuously.

The team is currently reviewing the issue and working to resolve.

It is recommended to pause on publishing at the moment while our engineering team reviews the issue.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.