Outage in Salsify

Stale data Meijer insights reports

Resolved Major
December 20, 2024 - Started 1 day ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently experiencing issues with refreshing crawl data for Meijer since 12/19/24. This will cause stale data to appear on the reports. This outage affects all report types for Meijer. There will be a gap in the price history widget for this period. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Components affected
Salsify Insights
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/20/2024 08:41PM

The issues with refreshing crawl data for Meijer, which began on December 19th, have now been fully resolved. Successful crawls are being processed, and product data will automatically be refreshed within the next 24 hours.

IDENTIFIED 1 day ago - at 12/20/2024 03:39PM

We are currently experiencing issues with refreshing crawl data for Meijer since 12/19/24. This will cause stale data to appear on the reports. This outage affects all report types for Meijer. There will be a gap in the price history widget for this period.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

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