Outage in Salsify

Target Enhanced Content is not live on Target.com

Resolved Major

May 12, 2025 - Started 11 months ago - Lasted about 10 hours
Official incident page

Incident Report

We discovered that Enhanced Content is not live on Target.com, since Friday, May 9, 2025. We have reached out to our partners at Target.com to further identify root cause and and work towards a solution where Enhanced Content will be live again. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Components affected

Salsify Enhanced Content

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/13/2025 02:14AM

Target confirmed after pushing a fix, Enhanced Content has been restored on Target.com, and this incident is now resolved.

If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

IDENTIFIED 11 months ago - at 05/12/2025 05:18PM

Our partners at Target have confirmed that this issue is on Target’s end and is impacting all content providers. Target has identified the issue and is working on a fix. We will provide further updates as we receive updates from Target on an implemented fix.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

IDENTIFIED 11 months ago - at 05/12/2025 05:08PM

Our partners at Target have confirmed that Enhanced Content for Target.com is currently down, and they are working towards a fix. We will provide further updates as we receive updates from Target on an implemented fix.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

INVESTIGATING 11 months ago - at 05/12/2025 04:54PM

We discovered that Enhanced Content is not live on Target.com, since Friday, May 9, 2025. We have reached out to our partners at Target.com to further identify root cause and and work towards a solution where Enhanced Content will be live again.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

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