Outage in Salsify

Walmart CA is currently experiencing an issue with Enhanced Content sitewide.

Resolved Major
February 24, 2025 - Started 2 months ago - Lasted 7 days
Official incident page

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Outage Details

Product Detail Pages (PDPs) are experiencing an issue where the below-the-fold enhanced content is not displayed. This impacts all categories and data providers. Walmart CA is actively investigating. We will provide updates as more information becomes available. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.
Components affected
Salsify Walmart
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/03/2025 07:19PM

The missing below-the-fold content issue on Product Detail Pages (PDPs) has been resolved. Walmart CA's fix is now live, and content is returning.

If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

MONITORING 2 months ago - at 02/25/2025 03:39PM

Product Detail Pages (PDPs) are experiencing an issue where the below-the-fold content is not displayed. This impacts all categories and data providers. Walmart is currently investigating and has estimated a fix will be implemented by the end of the week (EOW). We will provide updates as more information becomes available.

Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

MONITORING 2 months ago - at 02/24/2025 02:57PM

Product Detail Pages (PDPs) are experiencing an issue where the below-the-fold enhanced content is not displayed. This impacts all categories and data providers. Walmart CA is actively investigating. We will provide updates as more information becomes available.

Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

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