Outage in Salsify

Unable to filter by property

Resolved Major
April 14, 2025 - Started 18 days ago - Lasted 37 minutes
Official incident page

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Outage Details

Our team has identified an issue occurring when selecting properties to include in filters on product index page, lists, channels or catalogs. A fix has been applied, but our engineers are continuing to work on the underlying issue. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.
Components affected
Salsify Application
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 04/14/2025 05:31PM

Our team has resolved an issue that occurred when selecting properties to include in filters on product index page, lists, channels or catalogs.

Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

INVESTIGATING 18 days ago - at 04/14/2025 04:58PM

Our team has identified an issue occurring when selecting properties to include in filters on product index page, lists, channels or catalogs. A fix has been applied, but our engineers are continuing to work on the underlying issue.

Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

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