Outage in Salsify

Degraded filter experience

Resolved Minor
April 16, 2025 - Started 16 days ago - Lasted 2 days
Official incident page

Need to monitor Salsify outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Salsify, and never miss an outage again.
Start Free Trial

Outage Details

We have identified degraded filter experiences throughout the platform. Our engineers are actively investigating this issue. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.
Components affected
Salsify Application
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/18/2025 07:03PM

This incident has been resolved.

Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

MONITORING 16 days ago - at 04/16/2025 08:23PM

We have implemented a fix, correcting the filter experience. We will continue monitoring to ensure functionality remains stable.

Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

INVESTIGATING 16 days ago - at 04/16/2025 04:41PM

We have identified degraded filter experiences throughout the platform. Our engineers are actively investigating this issue.
Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook