Outage in Salsify
GDSN Pre Production channels aren’t showing attributes.
Resolved Major
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Outage Details
Subject: GDSN Pre Production channels aren’t showing attributes.
Status: Identified
Message: Our engineering team has identified an issue where GDSN Pre Production channels are not showing attributes. This issue affects all GDSN Pre Production channels. We are actively working to resolve this issue.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Components: Salsify Application > GDSN
Affected: Partial Outage
Components affected
Salsify 1WorldSync (GDSN)Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 06/25/2025 01:24PM
Our engineering team identified and addressed an issue with GDSN Pre Production channels not showing attributes. The issue is fully resolved at this time.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
MONITORING
2 days ago - at 06/24/2025 11:53AM
Subject: GDSN Pre Production channels aren’t showing attributes.
Status: Monitoring
Message: Our engineering team addressed the issue and GDSN Pre Production channels should be listing all expected attributes.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Components: Salsify Application > GDSN
Affected: Partial Outage
IDENTIFIED
2 days ago - at 06/24/2025 11:17AM
Subject: GDSN Pre Production channels aren’t showing attributes.
Status: Identified
Message: Our engineering team has identified an issue where GDSN Pre Production channels are not showing attributes. This issue affects all GDSN Pre Production channels. We are actively working to resolve this issue.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Components: Salsify Application > GDSN
Affected: Partial Outage
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