Outage in Salsify

Salsify Labs and Integration outage

Resolved Major

June 10, 2025 - Started 11 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are experiencing issues with Salsify Labs and integrations due to a 3rd party provider outage. Our team will continue to monitor the issue and provide updates as the 3rd party provider handles their outage. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/11/2025 01:44PM

Our 3rd party provider has addressed the outage that was impacting Salsify Labs and integrations, and Salsify Labs and integrations are functioning as normal. Salsify Lab runs that were in progress during this outage have been processed and completed.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

MONITORING 11 months ago - at 06/10/2025 11:39PM

Our 3rd party provider has addressed the outage that was impacting Salsify Labs and integrations, and Salsify Labs and integrations are functioning as normal. Our team will continue to monitor the issue and provide additional updates.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

IDENTIFIED 11 months ago - at 06/10/2025 03:54PM

We are experiencing issues with Salsify Labs and integrations due to a 3rd party provider outage. Our team will continue to monitor the issue and provide updates as the 3rd party provider handles their outage.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

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