Outage in Salsify
Channel publishes delayed
Resolved Major
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Outage Details
Our engineering team is currently investigating an issue with channel publishes being delayed and marked as 'Running'.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
Components affected
Salsify SyndicationLatest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 06/25/2025 08:18PM
Our engineering team identified the root cause of the publishing delays and has resolved it. Publishing delay appears to be the only impact, so there should be no need to republish channels that experienced this issue.
INVESTIGATING
about 15 hours ago - at 06/25/2025 06:21PM
Our engineering team is currently investigating an issue with channel publishes being delayed and marked as 'Running'.
If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
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