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Outage in Salsify

Publishing to iTradeNetwork is currently disabled

Resolved Major
August 01, 2025 - Started 9 months ago - Lasted 13 days
Official incident page

Incident Report

iTradeNetwork is currently experiencing high volumes of publishing, preventing Salsify publishes from going through. We are working with them on a resolution and hope to enable publishing as soon as possible. Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.
Components affected
Salsify 1WorldSync (GDSN)

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RESOLVED 8 months ago - at 08/14/2025 12:22PM

Publishes are now going through as expected for iTradeNetwork as all previous publishes have completed processing. Publishing to iTradeNetwork can continue as normal.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions.

IDENTIFIED 9 months ago - at 08/01/2025 02:16PM

iTradeNetwork is currently experiencing high volumes of publishing, preventing Salsify publishes from going through. We are working with them on a resolution and hope to enable publishing as soon as possible.

Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.

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