Outage in Salsify

Publishing to iTradeNetwork is currently disabled

Resolved Minor

August 18, 2025 - Started 8 months ago - Lasted 1 day
Official incident page

Incident Report

iTradeNetwork is currently experiencing high volumes of publishing, preventing Salsify publishes from going through. We are working with them on a resolution and hope to enable publishing as soon as possible. Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.

Components affected

Salsify 1WorldSync (GDSN)

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/20/2025 08:49AM

We have confirmed with iTradeNetwork that the high-volume issue on their end has been mitigated. We have fully re-enabled the publishing channel from Salsify, and all systems are now operating normally. We appreciate your patience and apologize for the disruption.

Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.

IDENTIFIED 8 months ago - at 08/18/2025 06:57PM

iTradeNetwork is currently experiencing high volumes of publishing, preventing Salsify publishes from going through. We are working with them on a resolution and hope to enable publishing as soon as possible.

Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.

Latest Salsify outages

Home Depot - Customers receiving 403 error response after channel publish - about 16 hours ago

Renaming Smart Lists causing filter removal - 5 days ago

Digital Asset Feed generating blank export - 6 days ago

Walmart 1P Connector Publication Failures - 6 days ago

Delayed Kroger Publications + Increase in Failed Intelligence Suite Workflow Tasks - 8 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook