Outage in Salsify

Publishing to iTradeNetwork is currently disabled

Resolved Minor
August 18, 2025 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

iTradeNetwork is currently experiencing high volumes of publishing, preventing Salsify publishes from going through. We are working with them on a resolution and hope to enable publishing as soon as possible. Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.
Components affected
Salsify 1WorldSync (GDSN)

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/20/2025 08:49AM

We have confirmed with iTradeNetwork that the high-volume issue on their end has been mitigated. We have fully re-enabled the publishing channel from Salsify, and all systems are now operating normally. We appreciate your patience and apologize for the disruption.

Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.

IDENTIFIED 2 months ago - at 08/18/2025 06:57PM

iTradeNetwork is currently experiencing high volumes of publishing, preventing Salsify publishes from going through. We are working with them on a resolution and hope to enable publishing as soon as possible.

Please reach out to customer support at https://help.salsify.com/ProductXM/s/ for any questions regarding this subject.

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