Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Salsify

Kroger Publishes Failing without feedback

Resolved Major
December 01, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We have detected an issue impacting publications from our Kroger New Item Setup and Partial Content Refresh channels. It appears to related to a third party provider. Our engineers are investigating the issue and exploring the impact with them. We will update as soon as we know more.
Components affected
Salsify Syndication

Need to monitor Salsify outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 12/02/2025 05:35AM

The root cause of the failed Kroger publishes has been resolved. Any publish that failed recently, with no feedback returned, will need to be attempted again. Please contact Support if you continue to encounter issues of this nature.

INVESTIGATING about 2 months ago - at 12/02/2025 12:50AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 12/01/2025 11:17PM

We have detected an issue impacting publications from our Kroger New Item Setup and Partial Content Refresh channels. It appears to related to a third party provider. Our engineers are investigating the issue and exploring the impact with them. We will update as soon as we know more.

Latest Salsify outages

Platform delays and timeouts - 17 days ago
Delays in Import runs, filtering and adding products to lists - about 2 months ago
Error editing mappings in Readiness Reports - 2 months ago
Issue Saving Channel Attribute Formulas - 2 months ago
Platform Outage - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook