Outage in Salsify

Facebook/Instagram failed publications

Major

March 05, 2026 - Started 6 days ago
Official incident page

Incident Report

Our engineers identified an issue that is causing any publications through the Facebook/Instagram direct connections to fail. The team is currently working to resolve this issue. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Components affected

Salsify Syndication

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Latest Updates ( sorted recent to last )

INVESTIGATING 6 days ago - at 03/05/2026 04:15PM

Our engineers identified an issue that is causing any publications through the Facebook/Instagram direct connections to fail. The team is currently working to resolve this issue.

Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

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