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Outage in Salsify

GDSN load publishing impacted

Resolved Major
March 12, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue when load publishing GDSN data to the Salsify data pool. Previously existing data pool validation errors are not clearing, after the previously identified/reported data discrepancies have been addressed. Our engineering team has identified the problem and is currently in the process of applying a fix.
Components affected
Salsify 1WorldSync (GDSN)

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/12/2026 10:16PM

The issue impacting GDSN load publishes (which prevented data pool validations from clearing) has been resolved. If you have GTINs that were impacted by this issue, please load publish those GTINs to our data pool again. If you encounter any further issues of this nature, please reach out to Salsify Support.

IDENTIFIED about 1 month ago - at 03/12/2026 08:51PM

We have identified an issue when load publishing GDSN data to the Salsify data pool. Previously existing data pool validation errors are not clearing, after the previously identified/reported data discrepancies have been addressed. Our engineering team has identified the problem and is currently in the process of applying a fix.

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