Outage in SAP Concur

Incident in Analysis/Intelligence on US2

Resolved Minor
June 03, 2024 - Started 23 days ago - Lasted 28 minutes

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Outage Details

In the US2 Data Center, access to Analysis/Intelligence service was unavailable for 3% of customers. Affected users may have experienced a 502 bad gateway error after clicking the Reporting tab. To check if your company was affected by this incident please log onto the Personalized Concur Open website. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
Components affected
SAP Concur Analysis/Intelligence
Latest Updates ( sorted recent to last )
ISSUE STATUS UPDATE 23 days ago - at 06/03/2024 06:59PM

In the US2 Data Center, access to Analysis/Intelligence service was unavailable for 3% of customers. Affected users may have experienced a 502 bad gateway error after clicking the Reporting tab. To check if your company was affected by this incident please log onto the Personalized Concur Open website.

Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.

ISSUE STATUS UPDATE 23 days ago - at 06/03/2024 06:52PM

In the US2 Data Center, access to Analysis/Intelligence service is unavailable for 3% of customers. Affected users may experience a 502 bad gateway error after clicking the Reporting tab. To check if your company is affected by this incident please log onto the Personalized Concur Open website.

The Incident Response Team is currently investigating.

Our next scheduled update will be in one hour or sooner should a significant change occur.

ISSUE IDENTIFIED 23 days ago - at 06/03/2024 06:45PM

We are working to determine the user impact and will provide information as it becomes available.

ISSUE IDENTIFIED 23 days ago - at 06/03/2024 06:45PM

We are working to determine the user impact and will provide information as it becomes available.

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